Project Pack—Medium Business Framework Builder (MBFB)

The MBFB Project Pack is for a medium sized businesses with over about 15 team members. It includes TKO SME, Q-Template™ Premier and up to 50 hours of training and consultancy. We analyse your business, construct a customised TKO database with procedure charts that exactly matches your business and provide training in all aspects of TKO and the Q-Template.

Scenario

You have decided to produce an operations manual for your business. You and your team know all of the details of the operations. You are willing to put in the time and effort to add all of this detail, but you want help with structuring the information, with knowing that you are on track for the best result, and with seeing the project through.

This pack provides you with a framework that exactly matches your business. As soon as you have the framework, you have places to include all of the details and can easily complete the project. Through the consultancy and training we provide, you learn how to describe the workflow in your business, use TKO software well, get the best advantage from the abundant resources in the Q-Template, write clear instructions and design well-laid out, easy to edit forms.

What is included

We supply you with:

  • TKO software or hosted Confluence
  • Q-Template™ Premier.
  • Up to 44 hours of consultancy, analysis, project management, writing, chart drawing and database construction over a period of 6 months.
  • 6 hours of training in the use of TKO and getting the most out of the Q-Template during the 6 months of consultancy.

What we do

  • We work with you to analyse and map all of the workflow in your business. We analyse your business with you, defining each workflow step as an activity in a procedure document.

What we build for you

We build a customised TKO database for you with the following components:

  • Your logo and basic company information
  • A set of roles defined during the analysis
  • Names of your team members:
    • Entered into the TKO database
    • Assigned to roles according to your instructions
    • Entered into record-keeping spreadsheets provided with the Q-Template
  • Up to 50 procedure documents specified in the analysis, containing a mixture of:
    • Existing Q-Template text that remains after defining the procedure
    • New activity headings and role names
    • Matching assignments of the procedures to roles in the database
  • Up to 50 customised swimming lane charts representing your procedures (only in the Premier version)
  • Attached files Word templates with your logo and letterhead

What is not included

This pack does not include:

  • Written details of new activities defined in procedures
  • Support documents, including work instructions, information documents, forms and databases, apart from applying your letterhead to all Q-Template attached files
  • Defining business measures (including KPIs) for your business
  • Travel more than 50 km from Bendigo, Victoria, Australia (but this can be arranged at extra cost. Internet webinars and remote access are so good these days that a visit is generally not necessary)

This pack applies to a single instance of a single business. For franchises or if there are several businesses, please contact us for a quotation.