| 1 | To install TKO and a template | How to install and register TKO and build a TKO database from a template. (PDF) |
| 2 | To install web output layouts | How to install the special Q-Template web output page layouts. (PDF) |
| 3 | Web output layouts download | Zip file containing the special Q-Template web output page layouts. Right click and choose Save target as.. (ZIP) |
| 4 | Q-Template project overview | An overview of your steps through creating your procedures manal based on the Q-Template. (PDF) |
| 5 | Overview of TKO with Q-Template | An overview of TKO, including file locations, database structure and user interface. (PDF) |
| 6 | Process view of a business and document hierarchy | The process view and the silo view of a business. More about the process view. Hierarchy of documents that describe the process view, their relationships and and example. (PDF) |
| 7 | Outline for Q-Template demonstration | Topics for a demonstration of the Q-Template in a webinar (limited value for self-teaching). (PDF) |
| 8 | Document hierarchy in TKO with the Q-Template | How the process view and the document hierarchy works in the TKO database with a Q-Template, using Business Areas and Policies and Procedures topics. (PDF) |
| 9 | Document numbers and colour codes | The Q-Template document number and colour code system. (PDF) |
| 10 | Business English | How to write simple and clear plain business English. (PDF) |
| 11 | Language conventions in the Q-template | How to name documents and use consistent language in a Q-Template TKO database. (PDF) |
| 12 | Setup and planning decsions | Decisions you need to make about
- – Describing your record storage
- – Authorising documents
- – Document version history
- – How you use Occurs when
(PDF) |
| 13 | About roles and positions | About people, roles and positions, and how to show their relationships in TKO. (PDF) |
| 14 | Continual improvement | How to organise continual improvement in your business using TKO with the Q-Template. (PDF) |
| 15 | The TKO coordinator and gatekeepers | The role of your in-house TKO expert and coordinator, and the gatekeepers for each business area. (PDF) |
| 16 | Creating procedure charts | How to approach the design of your procedure charts. (PDF) |
| 17 | Analysing your core operations | Your core operations are the parts of your business that the Q-Template does NOT describe. This shows how to approach analysing your core operation. (PDF) |
| 18 | Adapting Q-Template documents | Tips about adapting Q-Template documents to match your business. (PDF) |
| 19 | Tips for creating your manual | The relationship between procedures and support documents. Whether to import information or keep it in attached files. (PDF) |
| 20 | Creating a new procedure in TKO | Creating a new business area and a new procedure in TKO. Specifying and creating support documents. (PDF) |
| 21 | Editing Q-Template documents in TKO | Editing in TKO for Q-Template users:
- – The Policies and Procedures section
- – The Editor
- – Using styles for fast, consistent formatting
- – Converting fom Word
- – Adding pictures
- – Numbering
- – Manual (non-style) formatting
- – Sample templates
- – Snippets
- – Hyperlinks
(PDF) |
| 22 | Q-Template styles quick reference | Two page quick reference including keyboard shortcuts and how to manage numbers and bullets (PDF) |
| 23 | Working with flowcharts and images | Tips about flowcharts and images in TKO. (PDF) |
| 24 | About attached files | Overview and tips about attached files. (PDF) |
| 25 | About the Q-template attached files launch pad | Overview of the Q-template attached files launch pad operations, introduction to the video. (PDF) |
| 26 | The Q-Template attached files launch pad | The Q-template attached files launch pad, which lists and describes all attached files. (PDF) |
| 27 | Editing the Q-Template attached files launch pad | Video showing how to edit the Q-template attached files launch pad. (web page) |
| 28 | Your letterhead in the attached documents | How to put your leterhead on all of the attached documents. (PDF) |
| 29 | Linking documents, roles and team members | How to link documents, roles and team members in TKO. (PDF) |
| 30 | Business and performance measures | How to define and perform measures, including KPIs, using TKO. (PDF) |
| 31 | Interim Q-Template User Manual | Q-Template User Manual—Describes how to:
- – Use consistent naming and wording
- – Edit Policy and Procedure topics
- – Edit Q-Template procedure flowcharts
- – Create new procedures
- – Use plain English and consistent language
(PDF) |